If you have any questions or concerns about our refund policy, please contact us at We will respond to your inquiry as soon as possible. A Postal employee must witness your signature. If you email us to request a refund before your scheduled appointment time, we’ll promptly issue a full refund, no questions asked. Fill out and bring your completed Form DS-11 Application for a U.S. We wouldn’t want to keep your money if you don’t end up using your appointment, so you can request a refund for any reason, up until your appointment time. Maybe you get sick, your car breaks down, or you can’t locate your old passport. We only ask you to pay for your appointment once you approve of the date, time and location of the appointment. If you don’t like the first appointment we’ve found, you can retry as much as you want until you get an appointment that works for you. When you first request an appointment, we will search for you free of charge. For more information about the Postal Service, go to and /postalfacts.Thank you for using our service that helps people reserve in-person passport appointments that fit their schedule at USPS acceptance facilities. Please Note: For broadcast quality video and audio, photo stills and other media resources, visit the USPS Newsroom at /news/welcome.htm.įor reporters interested in speaking with a regional Postal Service public relations professional, please go to /news/media-contacts/usps-local-media-contacts.pdf.įollow us on /USPS and like us at /USPS. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. This new feature allows you to preview your mail and manage packages when you’re not home. Choose a service type, search by location and date, and provide your contact information to confirm your identity and secure your appointment. Visit for more information.Īfter scheduling a passport appointment, make sure to click the Informed Delivery button. Find a Passport Acceptance Facility near you and schedule an appointment online. Passport applications for children under 16 have special requirements. Appropriate passport photo, if passport photo services are not available at the selected Post Office location.(Please note that neither debit nor credit cards are acceptable forms of payment by the Department of State) Acceptable forms of payment can be found on the Department of State website. citizenship and identification documents (these will be sent with the application, but bring originals for proof documentation) Proof of identity (valid driver’s license, government employee ID, military ID).Passport form, which can be found at the Department of State website at. The completed DS-11, Application for a U.S. “The RCAS™ tool provides customers with an easy, convenient way to schedule appointments to apply for their passport at one of the 4,800 Post Offices which offer passport services, and some offices offer photo services as well.”įor the appointment, travelers need to bring with them the following items: Department of State,” said Kelly Sigmon, vice president of Retail Operations. Your appointment at a passport agency or center must be scheduled within 14 calendar days of your international travel date. “The Postal Service accepts passport applications on behalf of the U.S. Of these, more than 3,100 offer appointments via telephone, and these select offices will also now offer the ability to schedule appointments through the online RCAS™ tool. There are a total of 4,800 Post Offices around the country that offer passport acceptance service. Postal Service has made applying for your passport easier with the launch of the USPS Retail Customer Appointment Scheduler™ tool (RCAS) today on. Eligible to Renew by Mail: Select Renew by Mail below and follow the instructions for mailing your renewal form to the State Department. You must Renew by Mail if you are eligible. WASHINGTON, DC – Are you planning international travel this year? Are you applying for a passport for the first time? If so, the U.S. You Cant Make Passport Renewal Appointments.
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